Q. The connection is not stable.
A. If there is a network error while using Four Gods, please play in a smooth Internet environment.
If the problem persists, don't hesitate to contact customer service to Settings > Other > Customer Center.
* The screenshots above were taken from the test version and may differ from the official version.
* The FAQ's contents may be changed according to updates in the future.
* Recent revision date: 2022-05-19
Q. "The package has been purchased" message appears, and the product cannot be purchased.
A. If it is impossible to purchase a product you do not own, please close the device and try again.
If you continue to be unable to purchase the product, please delete the data for each store and try again.
If the problem persists, please contact the customer center for each store.
◆ Google Play Customer Center [Go to]
◆ App Store Customer Center [Go to]
* The FAQ's contents may be changed according to updates in the future.
* Recent revision date: 2022-05-19
Q. How to change the languages?
A. You can change the language from in game setting.
If you select the language from the setting, the game will restart.
Available Language : Veitnamese, English, Chinese(Traditional, Simplified), Portuguese, Spanish, Thailand, Korean
* The screenshots above were taken from the test version and may differ from the official version.
* The FAQ's contents may be changed according to updates in the future.
* Recent revision date: 2022-05-19
Q. I cannot be installed due to "Not available in your current location."
A. If the app cannot be downloaded due to "Not available in your current location."
The game is not available to play in your location.
* The screenshots above were taken from the test version and may differ from the official version.
* The FAQ's contents may be changed according to updates in the future.
* Recent revision date: 2022-05-19
Q. How to use Power saver mode?
A.You can activate the Power saver mode from the in-game setting.
※ If there is no movement for 1 minute, it changes to a power-saving mode when power-saving mode is activated.
* The screenshots above were taken from the test version and may differ from the official version.
* The FAQ's contents may be changed according to updates in the future.
* Recent revision date: 2022-05-19
Q. Why the update is not available in Store?
A. It can occur when the new version is not synchronized immediately after the update.
Please check if the update is possible after completely shutting down and restarting each store.
If you do not see the update button, reboot the device that you are currently using and reinstall the Four Gods application.
☞ Google Play Store [Go to]
☞ Apple Appstore [Go to]
* The screenshots above were taken from the test version and may differ from the official version.
* The FAQ's contents may be changed according to updates in the future.
* Recent revision date: 2022-05-19
Q. How can I install the Four Gods?
A. You should check the lists below if you cannot install the game.
1. Network problem on your device (Wi-Fi, LTE)
2. Not enough spaces in device storage
3. Not meet the minimum Specification for Four Gods
If you are still facing a similar issue regarding the Installation of Four Gods.
Don't hesitate to contact customer service.
* The screenshots above were taken from the test version and may differ from the official version.
* The FAQ's contents may be changed according to updates in the future.
* Recent revision date: 2022-05-19
Q. After completing an event or achievement, I clicked the [Receive] button, but no reward was given.
A. You can receive the rewards from the Mailbox.
* The FAQ's contents may be changed according to updates in the future.
* Recent revision date: 2022-05-19
Q. What are the Minimum/Recommended Specs for the Four Gods?
A. Check out the information below regarding Minimum/Recomended Specs.
Android | iOS | |
Minimum Specification | Galaxy Note 6 | iPhone 7 |
Recommended Specification | Galaxy Note 7 or higher | iPhone 8 or higher |
You can adjust the game quality such as Graphic, Resolution, and Effect in [Menu] > [Setting] > [Game].
* The screenshots above were taken from the test version and may differ from the official version.
* The FAQ's contents may be changed according to updates in the future.
* Recent revision date: 2022-05-19